Vol. 2, Issue 3 (2017)
Evaluation of education and training program of library staff to improve effectiveness of service
Author(s): Anis Zohriah
Abstract: This study aims to: know the program and process of Education and Training of Library that has been done by Training Centerof National Library ofIndonesia; To know the results of the implementation of the training and the effectiveness of school library services at SMP Negeri 1 Serang; And to know the factors inhibiting library services at SMPN 1 Serang. The research was conducted by using qualitative descriptive method, which describes the meaning of research data in systematic, factual, and accurate. The use of descriptive method with qualitative approach in this study was chosen because of the symptoms, informations, events, descriptions of the observations during the research process. The result of research shows that library of SMPN 1 Serang service has not run effectively yet. In the library service system, SMP Negeri 1 Serang has only implemented an open service system. For the number of school reading collections are still dominated by subject matter books. Another thing that makes students less interested to come to the library is the lack of promotion by school library managers.